Resources & Guides
Useful guides, forms, pricing information, and links for people using the NDIS, families, and carers.
Understanding Your NDIS Plan
A guide to understanding NDIS plan categories, budgets, and how to use your funding effectively.
Read the Guide →Carer Gateway
Free services and support for unpaid carers across Australia: practical advice, counselling, and support services.
Visit Carer Gateway →NDIS Pricing & Price Limits
The official price limits and pricing arrangements providers can charge for NDIS-funded supports.
View Pricing Guide →NDIS Code of Conduct
Official NDIS Code of Conduct document, 20 pages. View online or download a copy for your records.
Your rights matter.
If you have feedback or a complaint about NDIS services, you can contact the NDIS directly:
- Phone: 1800 035 544 (free call, TTY 133 677)
- National Relay Service: ask for 1800 035 544
- Online: submit a form at ndis.gov.au/contact/feedback-and-complaints
- For more on the complaints process, visit ndiscommission.gov.au
- Or contact Elrok directly and we will help resolve any concern.
You have the right to safe, quality supports free from harm, abuse, neglect, or discrimination.
You have the right to choose your own supports and make decisions about your own life.
You have the right to raise concerns about your supports without fear of losing them.